About Future Care Group
Your future matters whether you are a resident, relative or one of our dedicated staff members. Our approach to care is centred around high-quality standards and traditional family values. A simple evaluation we apply to our care provision being: Is that good enough for our Mum?
Your future matters!
Our vision
Inspiring and enabling people to live a meaningful life, as part of a great life. Committed to changing the way care is being provided and perceived by embracing innovation and new concepts of care.
Our mission
Making a difference in the life of those we engage with by inspiring moments of joy, happiness and a sense of belonging within our unique communities based on the needs and choices of each individual.
Our values
Care
Meeting needs with dignity and respect by being who we are.
Comfort
Creating a sense of belonging in your Future Care Home where you feel safe and loved.
Compassion
Treating each other with empathy, consideration and respect.
Credibility
Striving every day to be honest, transparent, trustworthy and professional.
Offering the very best 24-hour care that treats every resident as an individual.
Our culture
We are unyielding in our pursuit of excellence; through the engagement and commitment to training and development of our team members to achieve outcomes in line with our values.
We support each other to nurture a positive culture throughout our homes based on our core values: Care, Comfort, Compassion and Credibility.
We strive every day for continual improvement to enhance life in our homes for our residents, their loved ones and our dedicated team members.
It is our belief that your future matters.
Embracing innovation
Staying abreast of the latest innovations and concepts of care, forms an important part of the process of continual improvement. From new technologies to internal and external reporting and monitoring systems, we continue to look at how such innovations might benefit all areas of our operation.
Our strategy is to introduce IT systems and products that will improve the running of each of our care homes, to monitor their daily operations and minimise risks and mistakes.
Using these systems in the right way will improve both our efficiency and quality assurance. They also enable greater transparency. We’re proud to be an early adapter of such technologies and to remain at the forefront of the industry, providing the highest possible service for our residents.
Making a difference in the lives of all those we engage with
We aim to make a difference to the lives of anyone we engage with. We work hard to ensure that each and every resident receives the highest level of care, which is personalised to meet their individual needs. We focus on promoting self-esteem and ensuring that residents have a choice – building independence for each and every individual and ensuring they have the necessary support to nurture current and future interests.
The person-centred care we deliver within each of our unique communities, is based on the principles of dignity, privacy, safety and respect. Alongside this, we are dedicated to creating a safe and comfortable environment for all our residents – one which offers a warm, relaxing atmosphere within homely surroundings.
We also place great importance on each individual and ensure that families and friends are very much included within the caring process.
Our aim has always been to provide a home from home where our residents can live a full, varied and meaningful life with the support they need to be able to pursue their personal interests and passions.
